Shipping Policy

At herआभरण, we aim to deliver your jewelry with care and within the promised timeline. Please review our detailed shipping policy below:

📦 Order Processing & Dispatch : All confirmed orders are processed and dispatched within 3-4 working days from the date of order placement. Orders placed on weekends, public holidays, or during sale periods may experience minor delays.

📦 Delivery Timeline : Once dispatched, orders are typically delivered within 4-8 working days, depending on the delivery address and courier partner availability. Delivery timelines are subject to change due to factors beyond our control such as product availability, bad weather, public holidays, logistical delays, or government restrictions.

📦 Shipping Charges : A flat shipping charge of ₹70 is applicable per order.
Enjoy free shipping on all orders above ₹999 (after discounts, before tax if applicable).

📦 Order Confirmation : You will receive an order confirmation email once your order is successfully placed.
A shipping confirmation email with tracking details will be sent once your order is dispatched.

📦 Order Tracking : You can track your order via the tracking link provided in your shipping confirmation email.
If you do not receive your tracking information within the expected processing period, please contact our support team for assistance.

📦 Undelivered / RTO (Return to Origin) Orders : herआभरण will not be held responsible for undelivered or RTO orders due to incorrect/incomplete address, unavailable customer, or unresponsive contact number at the time of delivery.
In such cases, if the customer wishes to have the order reshipped, additional shipping charges will be applicable.

📦 Lost / Damaged Shipments : In the rare event your shipment is lost or damaged in transit, we will either re-ship the products (subject to availability) or issue a store credit equivalent to the product value.

Please report such issues within 2 days of the expected delivery date.

📦 Change in Shipping Address : Address changes can only be accommodated before the order is dispatched. Once the order is shipped, no modifications in address or contact details will be possible.

📦 Important Notes : Delivery delays caused by unforeseen circumstances such as weather conditions, strikes, or operational issues with our logistics partner are regrettable but beyond our control.
During major sale events or festive periods, order processing and delivery timelines may be extended due to increased order volume.

For any shipping-related queries or assistance:
📧 Email us at: info@heraabharan.com